There are a thousand metrics floating around and it is difficult to tell what is truly important. Whether you’re the person who is being measured by something that doesn’t quite make sense or the leader that is trying to figure out just how the heck to show to others that her team is successful, there are a lot of questions out there and a lot of people that are just feeling injured by metrics.
Julia Wester will share examples of good and bad techniques for using data when coaching teams. Come, listen and learn how to avoid the pitfalls of managing by numbers, including how to identify and avoid vanity metrics, how to choose metrics that drive desired behaviors, and ways to visualize balanced team metrics that enable continuous improvement.
Julia brings 15 years of experience working in and managing teams at Turner Broadcasting and F5 Networks. Julia is passionate about teaching others how to tame the chaos of the everyday at work by embracing transparency and continuous improvement and talking about how management doesn’t have to be a dirty word. Julia joined LeanKit as an Improvement Coach in 2015. She blogs at everydaykanban.com
and tweets at @everydaykanban